TERMS
ITEMS
CLOTHING
ALL CLOTHING IS TO BE CONSIDERED PRE-OWNED UNLESS OTHERWISE NOTED. MAJOR FLAWS, CUSTOMIZATIONS, AND ALTERATIONS WILL BE NOTED ON EACH PRODUCT’S PAGE. WITH GARMENTS LISTED WITH A CONDITION OTHER THAN ‘NEW’ SHOULD BE EXPECTED TO HAVE SOME NUMBER OF FLAWS OR ALTERATIONS. ALL MEASUREMENTS ARE APPROXIMATIONS AND MAY VARY +/- 0.75 IN.
PLEASE FOLLOW PROPER CARE INSTRUCTIONS FOR EACH GARMENT BASED ON CARE LABEL IF APPLICABLE OR BEST PRACTICES BASED ON MATERIAL ONCE RECIEVED.
JEWELRY CUSTOM MADE JEWELRY IS MADE FROM A VARIETY OF MATERIALS, MANY OF WHICH CAN BE EXPECTED TO CHANGE APPEARANCE WITH WEAR. PLEASE REFER TO THE MATERIALS LISTED ON EACH PRODUCT’S PAGE BEFORE PURCHASE. JEWELRY IS INTENDED FOR USE BY ADULTS ONLY AS SMALL PIECES MAY BE HARMFUL TO CHILDREN. MANY MATERIALS USED TO MAKE JEWELRY ARE SHARP, HARD, AND/OR ABRASIVE; TO AVOID INJURY, ONLY WEAR JEWELRY AS A FASHION ACCESSORY, NOT DURING SLEEP, WORK, SPORT, OR ANY OTHER NON-STANDARD DAYTIME ACTIVITY. ALL MEASUREMENTS LISTED ARE APPROXIMATIONS AND MAY VARY BY +/- 0.25 IN.
FOR MAXIMUM LONGEVITY OF JEWELRY, HANDLE WITH CARE, STORE SEPARATELY, AND CLEAN WITH A SOFT CLOTH.
ORDER
ORDERS MADE THROUGH SHOP.LIYONGO.COM ARE PREFERRED. ORDERS MADE ON THIRD-PARTY MARKETPLACES (GRAILED, DEPOP, ETC.) MAY INCLUDE ADDITIONAL COSTS TO COVER FEES. ORDERS MADE VIA PHONE, EMAIL, ET AL. ARE ONLY ACCEPTED IN SOME CASES WHICH MUST BE AGREED UPON PRIOR. TO MAKE PURCHASES YOU MUST BE AT LEAST 18 YEARS OLD OR HAVE PARENTAL CONSENT. ORDERS THAT ARE MADE WITHOUT THE CONSENT OF ANOTHER PERSONS NAME AND THAT CAUSES FINANCIAL OR OTHER HARM TO LIYONGO WILL BE REPORTED TO POLICE.
PAYMENT
PAYMENTS CAN BE MADE VIA STRIPE OR PAYPAL. ALL PAYMENTS ARE SECURED USING SSL ENCRYPTION.
DELIVERY
DELIVERIES ARE MADE WITH SUGGESTED CARRIER ACCORDING TO DESTINATION, AND PERFORMED IN ACCORDANCE WITH THEIR APPLICABLE RULES FOR EACH SHIPPING METHOD. SHIPPING CHARGES ARE PRESENTED AT CHECKOUT WHEN ORDERING. INFORMATION REGARDING THE RULES FOR EACH SHIPPING METHOD WILL BE FOUND ON CARRIERS WEBSITE. IT IS BUYERS RESPONSIBILITY TO ASSURE THAT THE ADDRESSES SPECIFIED WHEN ORDERING OWNS ITS ACCURACY. TRACKING OF SHIPMENT IS POSSIBLE THROUGH CARRIERS WEBSITE. TRACKING-ID IS PRESENTED ON THE DELIVERY CONFIRMATION E-MAIL. THE CUSTOMER IS RESPONSIBLE TO WITHIN A REASONABLE TIME FROM THE DISPATCH, FOLLOW UP AND COLLECT THE ITEMS ORDERED. A REASONABLE TIME MAY VARY BETWEEN 3-7 DAYS DEPENDING ON SHIPPING METHOD. LIYONGO RESERVES THE RIGHT TO REFUSE DELIVERY OF ALL ITEMS BY REASON OF SHARP PRICE FLUCTUATIONS, UNEXPECTED INVENTORY SITUATION, COMPETITIVE DISADVANTAGE, ETC.
CURRENTLY SHIPPING TO U.S. ONLY
DELIVERY TIME
ALL ITEMS ARE STOCKED AND PACKED AND SHIPPED NORMALLY SAME OR NEXT WORKING DAY. IN CASES WHERE THE BUYER BELIEVES THAT THE DELIVERY IS DELAYED IN SUCH A WAY THAT THE BUYER NO LONGER WISHES TO RECEIVE THE ITEMS IT IS AT THE BUYERS RESPONSIBILITY TO CANCEL THE ORDER IN ACCORDANCE WITH THE REGULATIONS CONTAINED IN THESE TERMS.
MODIFICATION AND CANCELLATION
MODIFICATION AND CANCELLATION OF AN ORDER IS POSSIBLE AS LONG AS THE ORDER HAS NOT YET BEEN SHIPPED. FOR ORDERS THAT HAVE BEEN SHIPPED, THE ORDER CAN NO LONGER BE CANCELLED. THE CUSTOMER IS THEREFORE OBLIGED TO RECEIVE THE SHIPMENT, AND CAN, WHERE APPROPRIATE, RETURN THE ITEMS.
EXCHANGE
EXCHANGES ARE ALLOWED WITHIN 30 DAYS AFTER THAT THE CUSTOMER HAS RECEIVED THE ITEM. ITEMS MUST BE RETURNED IN THE SAME CONDITION AS RECEIVED. THIS ALSO APPLIES TO ANY OF THE ITEMS PACKAGING AND ACCESSORIES. THE ITEM MUST NOT HAVE BEEN USED OR THE EXCHANGE RIGHT IS NOT GRANTED. RETURN OF A PRODUCT WHICH IS RETURNED WITH REFERENCE TO EXCHANGES IS DONE AT THE CUSTOMERS EXPENSE.
RETURN
ITEMS MUST BE RETURNED IN THE SAME CONDITION AS RECEIVED. THIS ALSO APPLIES TO THE ITEMS PACKAGING AND ACCESSORIES. THE ITEM MUST NOT HAVE BEEN USED OR THE RETURN RIGHT CANNOT BE GRANTED. RETURN OF AN ITEM IS AT THE BUYERS EXPENSE. A RETURN OF A PURCHASE MAY SOMETIMES BE ALLOWED EVEN IF THE ABOVE CRITERIA ARE NOT MET. IN THESE CASES, THE BUYER IS RESPONSIBLE FOR ALL SHIPPING COSTS. A CREDIT PAYMENT IS COMPLETED WITHIN 10 DAYS FROM THE DATE THAT WE RECEIVED THE ITEM.
DAMAGED ITEMS
IF AN ITEM IS DAMAGED, THE BUYER MUST IMMEDIATELY REPORT IT TO THE CARRIER, NORMALLY AT THE DELIVERY POINT. THE EXTERNALLY VISIBLE DAMAGE MUST BE REPORTED AT DELIVERY, CONCEALED DAMAGE MUST BE CLAIMED WITHIN 5 DAYS OF DELIVERY. FAILURE TO REPORT SHIPPING DAMAGE WITHIN THIS TIME FORFEIT THE WARRANTY ON THE ITEM, AS IT IS NOT SUBSEQUENTLY CANNOT BE PROVED HOW THE INJURY OCCURRED. A COPY OF THE WRITTEN COMPLAIN REPORT TO THE CARRIER SHOULD BE SCANNED AND SENT TO DEMETRIUS@LIYONGO.COM, AND WE WILL SEND A NEW REPLACEMENT ORDER TO THE BUYER. THE MATTER IS THEN REGULATED BETWEEN LIYONGO AND THE CARRIER.
MISPRINTS ETC.
RESERVATION FOR PRINTING ERRORS, ERRORS IN INFORMATION AS WELL AS ERRORS IN ITEMS SPECIFICATIONS. ALL IMAGES ARE TO BE REGARDED AS ILLUSTRATIVE IN NATURE AND DO NOT REPRODUCE THE EXACT LOOK AND CHARACTER OF THE ITEM.
FORCE MAJEURE
WOULD LIYONGO BE UNABLE TO DELIVER OR MAKE A NEW DELIVERY OR IF SUCH DELIVERY REQUIREMENT IS UNDULY BURDENSOME AS A RESULT OF LABOR DISPUTES OR OTHER CIRCUMSTANCES THAT THE PARTIES CANNOT CONTROL SUCH AS FIRE, WAR, MOBILIZATION OR UNFORESEEN MILITARY CALLING OF SIMILAR PROPORTIONS, REQUISITIONS, SEIZURE , CURRENCY RESTRICTIONS, INSURRECTION AND RIOT, TRANSPORTATION BARRIERS, SHORTAGES, FUEL SHORTAGES AND DELAYS IN DELIVERIES FROM ITS SUPPLIERS OR AS A RESULT OF SIMILAR CIRCUMSTANCES REFERRED TO IN THIS PARAGRAPH, IS LIYONGO FREE FROM ANY LIABILITY EXCEPT FOR CLAIMS AND CREDITING MISSING ITEMS.
COPYRIGHT
ALL CONTENT ON THIS SITE ARE CONSIDERED TO BE LIYONGO PROPERTY. THIS INFORMATION IS PROTECTED BY SUCH COPYRIGHTS, MARKETING AND BRANDS. THIS MEANS THAT THE TRADEMARKS, TRADE NAMES, ITEM NAMES, AND INFORMATION ABOUT ITEMS DESCRIPTION WHICH INCLUDES WEIGHT OF THE ITEM, IMAGES AND GRAPHICS, DESIGN, LAYOUT AND OTHER CONTENTS UNCONDITIONALLY MAY NOT BE COPIED OR USED WITHOUT EXPLICIT CONSENT IN WRITING FROM LIYONGO.
CHANGE OF TERMS
LIYONGO RESERVES THE RIGHT TO CHANGE THE CURRENT CONDITIONS OF SALE.